Customer Service Examiner


Job Description

$14.00 an hour

3 month assignment

Ever thought about working for the state, ADROIT Employment Resources has teamed up with a local State office and is hiring a long term temp. Great way to get your foot in the door

Duties:

Answering phones and directing traffic in busy office

Keeping and scheduling appointments with customers

Issuing licenses and credentials for the State of Montana

Manage documentation and completing clerical tasks as needed

Qualifications:

This position requires advanced skill in customer service practices and techniques; to explain application procedures, laws, rules, regulations or policies to others. Experienced in general office practices and procedures; business English (letter and memo formatting), grammar, spelling; records management and daily reconciliation and balancing of money. Considerable knowledge of training techniques and methods and supervisory practices, methods, and techniques is required.

Display above average ability to manage and mediate confrontational situations and deal effectively with difficult people. Ability to understand and apply detailed instructions with minimal assistance; to determine appropriate procedures and sources of information. Show leadership qualities in establishing and maintaining effective working relationships. This work requires knowledge office personnel procedures and policies, employment law, program requirements, and personnel management practices and techniques.

Must be able to pass finger print background check

Job Type: Full-time

Salary: $14.00 /hour

Send resume to jobs@adroitstaff.com or come into the office to apply in person.

Please do not use the apply now function.



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